Our software provides powerful support for custom domains. You can set up 1 or more custom domains for your account. This allows you to use your own domain for your various pages, webinars, meetings, etc... For example, you could use a custom domain like “mycustomdomain.com” or “webinar.mycustomdomain.com”. This is a great option if you want your potential registrants and attendees to focus all their attention on your brand.

To get your custom domain(s) set up, you must contact our custom support team who will will walk you through the process.

The process typically involves adding a CNAME record with your domain registrar (I.E. the company you registered your domain with). This process is relatively simple and our team will walk you through it.

Once your custom domain is set up, your registrants and attendees will be able to access all your registration, thank you, watch room, and replay pages using your custom domain.

 

Viewing your domains

You can easily view all the available domains in your account by navigating to your account settings ( from the top right menu ), and navigating down to the "Custom Domains" section. From here you can see a list of all the custom domains added to your account.

 

Setting your custom domain's home page redirect

By default, when navigating to your custom domain's home page ( I.E. https://mycustomdomain.com/ ), it will redirect to your sign in page ( I.E. https://mycustomdomain.com/signin ). But you can customize the redirect to be any link you want effectively allowing you to set your home page to anything you want.

For example, you could set your home page redirect to be a webinar registration page, a sales page, an "about us" page, etc...

To tweak your redirect settings, simply click on the edit option next to your custom domain as shown in the screenshot above and follow the prompts to update your domain's redirect link.

 

Setting your default domain

You can also specify the default domain for your account. For example, if you set your default domain to be one of your custom domains instead of "webinarkit.com", new events and subaccounts that you create in your account will start off using your custom domain. If you update your default domain, be sure to click the "Update" button to save your settings!

 

Changing an event's domain

If you want one of your events to use a specific domain that's different from the default domain (shown above), simply navigate to your event's "Details" settings page and scroll down to the "Domain" section.

Click on the "Edit" button and from the dropdown select the domain you'd like your event to use. Then, save your settings and that's it!

Now when you get your event links from the dashboard, the links will be using the domain you selected and all leads, registrants, and attendees will be seeing your custom domain!