WebinarKit comes with a robust text messaging system that allows you to send text messages to your registrants and attendees based on a variety of different events. These text messages can be easily customized to include any text and links that you may want to add.
As a basic example, WebinarKit can send webinar or meeting registrants a text message reminder shortly before the scheduled event start time. This is a great way to boost show up rates for your webinar or meeting.
In order to use WebinarKit's built-in text messaging system, your account must have text message credits added to it. To add more text message credits to your account, go to your settings page at https://webinarkit.com/settings and scroll down to the "Text Message Credits" section.
There, you will be prompted to "Add a payment method". Once you have a payment method added, text message credits can be added to your account in two ways.
Please note: In order to receive text messages, the registrant must have entered a valid phone number during the registration process.
Please note: Each text message sent with WebinarKit's built-in system consumes a certain amount of text message credits depending on the country code of the phone numbers you are sending to. For a list of credits consumed by phone number country code, as well as pricing for our various text message credit packages, please scroll to the end of this page.
Method 1: Automatic refills
WebinarKit recommends setting up automatic refills so that you never need to manually add more credits or keep track of how many credits your account has left. This ensures that all your registrants and attendees will continue to get text messages and that your text message credit balance never falls to 0.
In order to set up automatic refills (assuming you have already added a payment method), click the "Edit auto refill settings" button in the "Text Message Credits" section of your settings page. On the pop-up that appears, click the toggle switch to enable or disable the auto refill feature.
If enabled, when your text message credits balance falls below 10, your account will automatically be refilled to the desired amount. You can specify the amount of credits to refill your account with from the drop down list.
Once you have enabled auto refill and specified the desired refill amount, be sure to click the "Save auto refill settings" button.
And that's it! Now whenever your account falls below 10 text message credits, more credits will be added to your account automatically using the payment method on file.
Method 2: Add credits manually
You can also manually add credits to your account whenever you want. Simply click the "Add more credits now" button in the "Text Message Credits" section of your settings page.
On the pop-up that appears, select the desired amount of credits you want to add to your account from the dropdown list and then click the "Purchase Credits" button.
And that's it, you've manually added text message credits to your account!
Sending text messages to registrants and attendees
Once your account has text message credits, you can set up your webinars and meetings to automatically send text messages to your liking.
In order to customize your text message settings, open up the webinar or meeting you want to customize from the dashboard area, and then head over to the "Other" settings page. On this page you can quickly enable or disable the various types of text messages that you want to send to registrants and attendees.
Below, you'll see an example of enabling confirmation text messages and the default message that gets sent.
Once you've enabled a text message notification for your webinar, you're all set! Registrants and attendees will receive the text messages that you specified (as long as they have entered in a valid phone number).
Text message keywords
You can add the following keywords to the text message and they will be replaced with the respective values specified below:
The {{title}} keyword will be replaced with the title of the event that the registrant registered for.
The {{date}} keyword will be replaced with the time and date of the event session that the registrant registered for.
The {{short_link}} keyword will be replaced with a SHORTENED (can help make text messages shorter) version of the registrant's unique event link.
The {{link}} keyword will be replaced with the registrant's FULL unique event link.
The {{replay_link}} keyword will be replaced with the registrant's FULL unique replay link.
The {{email}} keyword will be replaced with the registrant's email.
The {{first_name}} keyword will be replaced with the registrant's first name.
The {{last_name}} keyword will be replaced with the registrant's last name.
Text message credit pricing
The price of text message credits depends on which package you purchase. Larger packages of text message credits have discounted pricing. For example, if you buy 150 credits, it comes out to $0.10 cents per credit. But if you buy the largest package, it comes out to $0.05 cents per credit. Below you'll find the price and rate for each package of AI credits:
150 credits | $15 total ($0.10 cents per text message credit)
400 credits | $30 total ($0.075 cents per text message credit)
800 credits | $50 total ($0.0625 cents per text message credit)
2000 credits | $100 total ($0.05 cents per text message credit)
Text message credit usage by phone number country code
Text message credit usage can vary greatly depending on the country code of the phone number that a text message is being sent to. Below you will find the text credit usage for various phone number country codes.
United States (+1): 1 credit per text message
Canada (+1): 1 credit per text message
United Kingdom (+44): 2 credits per text message
Australia (+61): 2 credits per text message
India (+91): 3 credits per text message
Germany (+49): 3 credits per text message
Japan (+81): 3 credits per text message
France (+33): 3 credits per text message
Italy (+39): 3 credits per text message
China (+86): 2 credits per text message
Taiwan (+886): 2 credits per text message
Spain (+34): 3 credits per text message
Mexico (+52): 3 credits per text message
Portugal (+351): 2 credits per text message
Brazil (+55): 2 credits per text message
Russia (+7): 20 credits per text message
South Korea (+82): 2 credits per text message
Denmark (+45): 2 credits per text message
Poland (+48): 2 credits per text message
Finland (+358): 3 credits per text message
Netherlands (+31): 3 credits per text message
Sweden (+46): 2 credits per text message
Romania (+40): 2 credits per text message
Turkey (+90): 2 credits per text message
Indonesia (+62): 14 credits per text message
Egypt (+20): 14 credits per text message
Hungary (+36): 3 credits per text message
Czechia (+420): 2 credits per text message
Slovakia (+421): 2 credits per text message
Israel (+972): 6 credits per text message
Greece (+30): 2 credits per text message
Georgia (+995): 4 credits per text message
Morocco (+212): 8 credits per text message
Hong Kong (+852): 3 credits per text message
Malaysia (+60): 8 credits per text message
Singapore (+2): 2 credits per text message
For all other countries not included in the list above, each text message sent via our system consumes 40 credits. If you're country is not shown on the list above and you would like us to reassess the default 40 credit usage for a particular country, please contact our support team at support@webinarkit.com.
Please also note that 1 text message is 160 characters. For messages that are over 160 characters, additional text messages will be sent which will result in additional credit usage.
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